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CLIENT SUPPORT
WE HAVE AN ONLINE AND OFFLINE NETWORK, WHICH FOCUSES ON OUR CLIENTS, WITH THE AIM OF PROVIDING 24/7 SECURITY FOR ALL SHIPMENTS FROM THEIR POINT OF ORIGIN TO THEIR DESTINATION
TRACKING
Track your shipments here
DOCUMENTS
Links to and list of documents that clients need to expedite their requests:
Our terms and conditions
Shipment authorisation and AEO security declaration
High level authorisation from the AEAT office
SEPA B2b authorisation
Authorised exporter request
CESION airport imports
Special taxes
SAD (Single Administrative Document) print out and consultation guide from AEAT
ICEX export documents and processing guide
Documentation of personal effects
Non-dual use export declaration form
No matdef export declaration form
No CITES export declaration form
No dangerous chemical products export declaration form
No Y904 torture-repression export declaration form
No Y906 torture-repression export declaration form
No damage to the ozone layer export declaration form
No export restricted goods export declaration form rextec
No import restricted goods export declaration form rimtec
TOOLS
Certificates and links to documents that may be required for some goods:
Phytosanitary control
Classification of dangerous goods
Border Inspection Services
PHARMACY
PHARMACY (with digital certificate)
FISHING
ANIMAL HEALTH
BORDER HEALTH: Inspection request (Notification or pre-notification of items)
BORDER HEALTH: List of products subject to control by the Border Health Inspection Services
BORDER HEALTH: List of authorised entry points (Border Facilities for Sanitary Control of Goods)
BORDER HEALTH: Consult the requirements for the introduction or importation of different products subject to control by the Border Health Inspection Services
BORDER HEALTH: Payment of fee 071 – Products Annex I Regulation (CE) nº 669/2009
BORDER HEALTH: Payment of fee 060 – Products of animal origin for human consumption (managed by the Secretary of State for Public Administrations)
VEGETABLE HEALTH
SOIVRE – CITES
SOIVRE – SAFETY AND QUALITY
SOIVRE – SAFETY AND QUALITY (with digital certificate)
REGULATIONS FUMIGATION WOOD PACKAGING (ISPM-15)